Push Button Notification for NVR

[Eric Jackson_493359924367559]

I have 2 NVR's. Both record 24-7 and both set to only send notifications at night (11pm-7am). Because I'm home most of the time, this works well. However, it would be nice to have an easy one touch option so that I could get notified of any motion, should I leave unexpectedly. As it stands now, the only way I know how to do this is by changing the notification time. Am I missing something or is this the only way? If this is the only way, Reolink should add Home/Away Profiles or a push button option to "Arm all camera's and send push notification's". Thoughts?

[Reolink Fiona]

@eric-jackson_493359924367559 We have the scene mode in the APP. You may need to slip the device interface down and then you can set the home/away mode for the push notification.

Here is the guide, https://support.reolink.com/hc/en-us/articles/360026049414-What-is-Scene-Mode-and-How-to-Set-the-Scene-Mode-for-Your-Cameras-on-Reolink-App

[Eric Jackson_493359924367559]

@reolink-fiona Thank you for the info. I never knew the scene settings were there. However, after configuring a Home scene and an Away scene, nothing seems to change. When I created my Away scene, I gave it a name an icon and selected NVR1 as my device. On the right hand side, I then selected the icon for push notifications and recording. I then save.

Next , back on the home screen of the app, I select the Away Scene. I am presented with a new window stating Away mode setup succeeded. I then walk in front of the camera and I get no push notifications. What am I missing?

[Reolink Fiona]

This post is deleted!

[Reolink Fiona]

@eric-jackson_493359924367559
Can you check if you have enabled all the push notification schedules first? The mode can only control the enable/disable push notification button. If you don't enable the schedule, it will not send push notifications.

If you have configured properly but still failed to enable the scene mode, you can submit a request here, Submit a request – Reolink Support. Our technical staff will help you with this issue.

[Eric Jackson_493359924367559]

@reolink-fiona I understand now and its working as it should. Its not exactly how I thought it would work, but I believe it will suffice. Thank you for your help.