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    NVR Wireless Mouse

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    • Chuck_529633235447953
      Chuck last edited by

      Hello,

      Has anyone tried a wireless mouse with the RLN8-410 (N3MB01)? Is there one that works extremely well and has a long range?

      We have the NVR downstairs in the boiler room since that's where the wires left the building. But the monitor is up one floor in the office. I'm trying to figure out a way to control the NVR from the office without the expense of moving it upstairs.

      Also, there's only one USB port? How do you upgrade the firmware when the mouse is in that port?

      zalmaflash_316143213592812 1 Reply Last reply Reply Quote 0
      • grimed
        grimed last edited by

        There should be a USB port in the back and one in the front.

        If you are unable to obtain a wireless mouse that works for your situation, you can consider viewing your NVR via the Reolink desktop client on a computer.

        Chuck_529633235447953 1 Reply Last reply Reply Quote 0
        • Chuck_529633235447953
          Chuck @grimed last edited by

          @grimed Thanks, I'll have to look for the USB port on the front. I only saw the one on the back.

          The desktop client is limited compared to the one on the NVR. I made the mistake of loading the beta firmware in our camera's and now I can't even adjust the alarms.

          grimed Reolink Fiona 2 Replies Last reply Reply Quote 0
          • grimed
            grimed @Chuck last edited by

            @chuck_529633235447953 I would try reaching out to Reolink support to see if they could send you the previous working firmware for your camera model.

            1 Reply Last reply Reply Quote 1
            • Reolink Fiona
              Reolink Fiona Administrators @Chuck last edited by

              @chuck_529633235447953
              There is a compatible issue between the firmware. You can try to upgrade your NVR firmware to this version v3.0.0.159_21122405. 
              1. For RLN8-410 with hardware version N2BM02/H3MB18: https://drive.google.com/file/d/1KFINfp9wxFFdT7Wvyn4xPPiUHWb6Ckhq/view?usp=sharing

              2. For RLN8-410 with hardware version N3MB01: https://drive.google.com/file/d/1KFOOcHHMen1oDJJM0i9WD-VNwcnJjMYD/view?usp=sharing

              3. For RLN16-410 with hardware version H3MB18:
              https://drive.google.com/file/d/179EHGr6vh2i-Qaen1B38DZxEry_s8twg/view?usp=sharing

              Chuck_529633235447953 1 Reply Last reply Reply Quote 0
              • zalmaflash_316143213592812
                zalmaflash @Chuck last edited by

                @chuck_529633235447953 I use a LOGITEC M310 and it works very well.

                Chuck_529633235447953 1 Reply Last reply Reply Quote 0
                • Chuck_529633235447953
                  Chuck @Reolink Fiona last edited by

                  @chuck_529633235447953
                  There is a compatible issue between the firmware. You can try to upgrade your NVR firmware to this version v3.0.0.
                  2. For RLN8-410 with hardware version N3MB01: https://drive.google.com/file/d/1KFOOcHHMen1oDJJM0i9WD-VNwcnJjMYD/view?usp=sharing


                  Thanks, the new firmware fixed the problem with me seeing the alarm settings. Will I get future production updates if any are ever sent or will I have to update manually?

                  Reolink Fiona 1 Reply Last reply Reply Quote 0
                  • Chuck_529633235447953
                    Chuck @zalmaflash last edited by

                    @chuck_529633235447953 I use a LOGITEC M310 and it works very well.


                    Thanks, that's what I wanted to know, something that's known to work.

                    1 Reply Last reply Reply Quote 0
                    • Reolink Fiona
                      Reolink Fiona Administrators @Chuck last edited by

                      @chuck_529633235447953 You can check the new firmware on our download center. When there is any news, we will also make an announcement. Stay tuned with us!

                      1 Reply Last reply Reply Quote 0
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