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Hello,Has anyone tried a wireless mouse with the RLN8-410 (N3MB01)? Is there one that works extremely well and has a long range?We have the NVR downstairs in the boiler room since that's where the wires left the building. But the monitor is up one floor in the office. I'm trying to figure out a way to control the NVR from the office without the expense of moving it upstairs.Also, there's only one USB port? How do you upgrade the firmware when the mouse is in that port?
@chuck_529633235447953 I use a LOGITEC M310 and it works very well.
Thanks, that's what I wanted to know, something that's known to work.
There should be a USB port in the back and one in the front.If you are unable to obtain a wireless mouse that works for your situation, you can consider viewing your NVR via the Reolink desktop client on a computer.
@grimed Thanks, I'll have to look for the USB port on the front. I only saw the one on the back.The desktop client is limited compared to the one on the NVR. I made the mistake of loading the beta firmware in our camera's and now I can't even adjust the alarms.
@chuck_529633235447953 I would try reaching out to Reolink support to see if they could send you the previous working firmware for your camera model.
@chuck_529633235447953 There is a compatible issue between the firmware. You can try to upgrade your NVR firmware to this version v18.104.22.168_21122405. 1. For RLN8-410 with hardware version N2BM02/H3MB18: https://drive.google.com/file/d/1KFINfp9wxFFdT7Wvyn4xPPiUHWb6Ckhq/view?usp=sharing2. For RLN8-410 with hardware version N3MB01: https://drive.google.com/file/d/1KFOOcHHMen1oDJJM0i9WD-VNwcnJjMYD/view?usp=sharing3. For RLN16-410 with hardware version H3MB18:https://drive.google.com/file/d/179EHGr6vh2i-Qaen1B38DZxEry_s8twg/view?usp=sharing
@chuck_529633235447953 There is a compatible issue between the firmware. You can try to upgrade your NVR firmware to this version v22.214.171.124. For RLN8-410 with hardware version N3MB01: https://drive.google.com/file/d/1KFOOcHHMen1oDJJM0i9WD-VNwcnJjMYD/view?usp=sharing
Thanks, the new firmware fixed the problem with me seeing the alarm settings. Will I get future production updates if any are ever sent or will I have to update manually?
@chuck_529633235447953 You can check the new firmware on our download center. When there is any news, we will also make an announcement. Stay tuned with us!
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