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Unable to Reset Lock screen password

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klekner last edited by

Pressed the "lock" icon on the screen by error. Forgot the password to unlock that. MacOS. The lockscreen password must be different to the camera password, because entering that does not unlock the screen. Tried everything now, inc deleting the application, reloading from the website what I thought was a new, pristine, virgin copy, nah, still comes back with a locked screen.
I reset the camera on the ipad and iphone, but that doesn't solve the lockscreen on MacOS.
Any ideas please ?
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Reolink Fiona @klekner last edited by Reolink Fiona

@klekner_231997952393414 Can you try to install the Beta Client v8.8.0 here? Download it via https://bit.ly/3IbwKB0.

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