RLC-520A V2 firmware?

Fred

Today I sent out an email to the Reolink Support Team - they were VERY quick to give me the updated firmware (I waited like 30 minutes and they replied with the `.pak` file). I uploaded the file to my `IPC_523128M5MP_V2` version of all my cameras. They are all working very well now. Thanks to the Reolink Support Team.

Rupert

Hello all,

I requested the latest firmware yesterday and got a prompt reply with V2.1228_22082201. No pet detection available. I queried it and the response indicates there are no plans to add pet detection to any 5MP cameras that do not already have this feature.

This is somewhat disappointing because I'll have to junk the six RLC-520A that I bought brand new only a few weeks ago and replace them with 8MP units (that I will only anyway run at 4MP as I do not need UHD) so that's a waste - I'll perhaps repurpose them elsewhere.

What I would say to anyone that has a 5MP camera with working pet detection (ie: v1 of the RLC-520A) is be very careful about any future firmware you apply as the pet detection functionality could disappear - It's clear that Reolink doesn't want to support this feature on 5MP cameras.

Playing the devil's advocate now, I understand people's frustration and to be fair to Reolink, they have been very clear to indicate pet detection is a beta feature and as such they are under no obligation to maintain availability until they state it is a production functionality. I'm not defending them here, just stating fact. For the record, I'm not affiliated to Reolink in any way, I have bought a ton of their products (50+ now) and will continue to do so. Yeah, it's a bummer I can't get notification of my dogs escaping on my 520A v2s, but I'll suck it up and move on. Still beats 5x the price for Hikvision equivalent where any performance advantages are pretty useless in a domestic environment...