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Just received the new firmware through Support and that should bring Pet detection to the RLC-520A V2 as I had this firmware before the downgrade and it did had Pet detection.You can download it here: https://support-d.reolink.com/attachments/token/b32M4tyle4rDpYdNSATF25tZP/?name=IPC_523128M5MP_V2.2368_23062701.RLC-520A.OV05A10.5MP.REOLINK.pakWhat I find weird is that it is so hard to actually find this firmware and that it isn't even downloadable through the product page as that one only holds V1 firmwares while my camera is bought last week and it even came with this firmware to begin with and I only downgraded as a request by Support which made me loose Pet detection to begin with...So for whoever is looking for this newer firmware, here it is...
@jsrone_193492483571881 I would indeed create a ticket as Joseph suggests as I had this same issue and it was related to version of the camera vs the firmware I was using as V1 firmware is not compatible with V2 and vice versa, so maybe you have a different version of the 520A camera
@joseph_1979 Yeah I know, that was why it was weird that when I put the / at the front, it still pasted it after the home dir of the user being used for ftp instead of doing the path as set. For example, /mnt/camera/ would result in /home/user/mnt/camera instead of what I filled in. Would have been logical to do this when I didn't put the / in front of it, but as I did, it was kinda weird behaviour... Instead I had to do ../../mnt/camera to get around it
@peter_619314757218404 I had issues with FTP not seeming to work as the created folder was empty, but the problem wasn't FTP service on the camera, but more the path it used. I made the save location the absolute path where it needed to save the files, while what the camera did was paste that absolute path behind the homedir of the user login.Support didn't notice this when I contacted them and asked me to downgrade which made me loose the pet detection and didn't help. I was only when I searched through the logs of the FTP server that I noticed the path mentioned was different then the one I setup to save in. Eventually I "fixed" this by putting `../../` in front of the path to have it save to the path I wanted.So afterwards, this wasn't so much related to the firmware but more to how the camera acted with absolute paths.
@peter_619314757218404 Did it have pet detection? Because weirdly enough when I received my camera it did had pet detection and then I had some issues and they sent me an older firmware to downgrade and test which removed that feature and I now manually updated again to this one and still no pet detection 🤨
@reolink-fiona - Thanks, this seems a real shortcoming of the product. After all it is supposed to be a home security product and most home security products have a keypad, remote etc. to activate and deactivate when away or at home.
I second this request. But it would also be very nice to be able to have this integrated in Google Home/Home Assistant. That way, it would be possible to let Google Home or Home Assistant enable/disable recording using the location settings of devices in Google Home/Home Assistant.In Home Assistant I already have several zones set and having my Home zone at a count of zero people registered would equal recordings to be on. This would make things way easier to configure and especially if you would also be able to set ignore location data time frames such as during the night as you are asleep then.
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