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Reolink App v4.41 Released
Today I sent out an email to the Reolink Support Team - they were VERY quick to give me the updated firmware (I waited like 30 minutes and they replied with the `.pak` file). I uploaded the file to my `IPC_523128M5MP_V2` version of all my cameras. They are all working very well now. Thanks to the Reolink Support Team.
Hi @fred, I sent the same email as yours on 7 March 2023 and they quikly replied with this .pak file "IPC_523128M5MP_V2.1228_22082201.RLC-520A.OV05A10.5MP.REOLINK.pak".I may be wrong but it looks newer than yours! I don't understand what Reolink is doing with this product but...it looks like a mess!
Hello all,I requested the latest firmware yesterday and got a prompt reply with V2.1228_22082201. No pet detection available. I queried it and the response indicates there are no plans to add pet detection to any 5MP cameras that do not already have this feature.This is somewhat disappointing because I'll have to junk the six RLC-520A that I bought brand new only a few weeks ago and replace them with 8MP units (that I will only anyway run at 4MP as I do not need UHD) so that's a waste - I'll perhaps repurpose them elsewhere.What I would say to anyone that has a 5MP camera with working pet detection (ie: v1 of the RLC-520A) is be very careful about any future firmware you apply as the pet detection functionality could disappear - It's clear that Reolink doesn't want to support this feature on 5MP cameras.Playing the devil's advocate now, I understand people's frustration and to be fair to Reolink, they have been very clear to indicate pet detection is a beta feature and as such they are under no obligation to maintain availability until they state it is a production functionality. I'm not defending them here, just stating fact. For the record, I'm not affiliated to Reolink in any way, I have bought a ton of their products (50+ now) and will continue to do so. Yeah, it's a b*mmer I can't get notification of my dogs escaping on my 520A v2s, but I'll suck it up and move on. Still beats 5x the price for Hikvision equivalent where any performance advantages are pretty useless in a domestic environment...
I was also in contact with Reolink Support Team recently. They responded quickly (as usual) and gave me "latest" firmware (v188.8.131.527_22100622) for my IPC_523128M5MP_V2 camera. Here is the link: IPC_523128M5MP_V2.1387_22100622.RLC-520A.OV05A10.5MP.REOLINK.pak
@peter_619314757218404 Hi,Thanks for the file. I installed it, but ever since I have not access to the camera through the web browser. Did experience the same issue?
Hi @charly_737246187970762, I have no issues.
Just received the new firmware through Support and that should bring Pet detection to the RLC-520A V2 as I had this firmware before the downgrade and it did had Pet detection.You can download it here: https://support-d.reolink.com/attachments/token/b32M4tyle4rDpYdNSATF25tZP/?name=IPC_523128M5MP_V2.2368_23062701.RLC-520A.OV05A10.5MP.REOLINK.pakWhat I find weird is that it is so hard to actually find this firmware and that it isn't even downloadable through the product page as that one only holds V1 firmwares while my camera is bought last week and it even came with this firmware to begin with and I only downgraded as a request by Support which made me loose Pet detection to begin with...So for whoever is looking for this newer firmware, here it is...
@f_god Thanks for the file. Can you share the info what kind of issues did you have when you bought camera with this firmware preinstalled?
@peter_619314757218404 I had issues with FTP not seeming to work as the created folder was empty, but the problem wasn't FTP service on the camera, but more the path it used. I made the save location the absolute path where it needed to save the files, while what the camera did was paste that absolute path behind the homedir of the user login.Support didn't notice this when I contacted them and asked me to downgrade which made me loose the pet detection and didn't help. I was only when I searched through the logs of the FTP server that I noticed the path mentioned was different then the one I setup to save in. Eventually I "fixed" this by putting `../../` in front of the path to have it save to the path I wanted.So afterwards, this wasn't so much related to the firmware but more to how the camera acted with absolute paths.
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