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App android bug

Reolink Client & APP

240

Rammstein last edited by

good morning, there is a problem that has not been solved, it is the following, when we use the application outside the house, either by wifi or by 4g, when using the application if it is minimized, when starting again the cameras do not load. you need to close the app and start again. I find this a little annoying. indoors on the wifi network always works fine. Thanks
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Reolink Fiona Administrators @Rammstein last edited by

@ramms_119_396004748976341 Thank you for the feedback. I will ask our tech to look at this issue.

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Rammstein @Reolink Fiona last edited by

@reolink-fiona thanks fiona.I leave a video of the problem. this only happens when I'm connected to another wifi other than the same as the cameras and 4g.

https://drive.google.com/file/d/18BO6JQzvdyIczM2qhbyT9sKQheFMyoUY/view?usp=drivesdk

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