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Why does NVR not show alarm clip preview like those with SD card

Reolink Client & APP

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user_589206260232282 last edited by

Why does NVR not show alarm clip video preview like the cameras that just have SD cards in them? The NVR just shows the little indicators as to what type alarm it is but no preview video in the square. The stand alone cameras with SD card in them have both a horizontal video preview (also with the icons to show the type of alarm) as well as a tile view of the video previews. Why can’t the NVR show this as well?
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Reolink Fiona @user_589206260232282 last edited by

@user_589206260232282_589206260232282 Do you mean the thumbnail on the playback line in the APP? The APP can't pull the image from the NVR currently. So it can't realize.

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