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REO link fail connection to App

Reolink Client & APP

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tcoyman last edited by

I have a REO GO PT. I scan the QR code on the bottom and the camera it is added to the app on my phone but just keeps saying connection failed. I have never been able to see an image from the camera on the app. I have tried to reach out via email to customer service but they are not very helpful. I have gotten to the point where I just want to return the POS but they say I do not qualify because it has been over 30 days. How can I get these cameras working so I didnt waste $600?!
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Reolink Fiona @tcoyman last edited by

@tcoyman_485486511042751 Can you give me the ticket number? I would like to check for you.

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