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    Argus PT quit sending motion notifications

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    • kdweilacher_417703267156214
      kdweilacher last edited by

      Argus PT has been operating fine for well over a year up until 2 days ago. It has completely stopped sending me any notifications to my phone. I've checked that the firmware is the latest, I've tried rebooting, and even restoring.
      The live view camera still works fine and the camera detects motion (I can tell because the blue LED light comes on when I pass in front of the camera) but I get no notifications.
      I've double checked all of the settings even after restoring it.
      I'm at a loss as to why this has happened and what else I can try to fix it.

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        • Reolink Fiona
          Reolink Fiona Administrators @kdweilacher last edited by

          @kdweilacher_417703267156214 Can you try to disable and enable the push notification again? If it can't work, you can try to reinstall the APP or reset the camera.

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          • joseph chircop_497308027822318
            joseph_chircop Global Moderator @kdweilacher last edited by joseph chircop_497308027822318

            @kdweilacher_417703267156214 switch off the push notification and restore the camera. This happened to me twice on an Argus 2 after the Android client has been upgraded.

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