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    Old firmware to be made available in the download centre

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    • joseph_1979
      Joseph Global Moderator last edited by

      I have seen various requests in this community and reddit whereby customers have requested old firmware versions, maybe following a bad upgrade or an upgrade which failed to provide the desired outcome. Contacting support to get the previous firmware may take days and this cannot be the case for security. Therefore it is recommended to have the old firmware of the cameras also available in the download center.

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        • joseph_1979
          Joseph Global Moderator @Joseph last edited by

          @joseph-chircop_497308027822318 Reolink Administrator..........Please take note. Thanks.

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          • Reolink Fiona
            Reolink Fiona @Joseph last edited by

            @joseph-chircop_497308027822318 Hi there, I will try to talk with our product team about this. Some old firmware is not posted considering the wrong upgrade. So some specific versions may need to contact support to get.

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