Reolink offline

[rcrennhack_281321279508662]

I have 3 reolink cameras away from home, one of them wont come online, what can I do to get it back on line?

[joseph_1979]

@rcrennhack_281321279508662 Which model are you referring to? If visible from outside, can someone check whether the status LED is lit when he/she is infront of the camera? Can someone switch it off and on?

[rcrennhack_281321279508662]

@joseph-chircop_497308027822318 I have 3 argus 2 version 1 cameras, 2 of them are online and 1 is not, I am in wisconsin and my cameras are in Texas. There is no one that can check them out. I was just wondering if there is a way to remotely bring that 1 camera back online.

[joseph_1979]

@rcrennhack_281321279508662 It is rather difficult to establish what went wrong unless one is on-site. Do you think it is still being powered? If installed outside can you ask your neighbour to check the blue status LED? I have 2 Argus 2 powered through solar panel and never had any similar issue. Since it is unreachable there is nothing one can do remotely.

Do you think there was a power outage?

[rcrennhack_281321279508662]

@joseph-chircop_497308027822318 They are all powered with a solar panel, I have never had just one camera go offline, I guess I will just wait until I get back down there in December, thanks for the suggestions.

[joseph_1979]

@rcrennhack_281321279508662 One last resource. Can you open a ticket with Reolink support and tell them if their P2P server is still receiving requests from your camera? Provide the UID. I do not recommend you to remotely restart the router as it may impact the others. In my case I have the possibility to restart my BB router from any location :).