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    FTPS not available

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    • jakubdavid00_377934341955826
      jakubdavid00 last edited by

      Re: New Feature Explained-FTPS Only in AI New Firmware v3.1.0764

      Hi, unfortunately I can’t upgrade to the mentioned firmware version. The update section says that I’m all up to date.

      When is the firmware going to be available? I really need the FTPS support.

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        • joseph_1979
          Joseph Global Moderator @jakubdavid00 last edited by joseph_1979

          @jakubdavid00_377934341955826 Send an email to support quoting your hardware version and ask for the latest firmware. They will answer you within 2 days. Note that upgrade from the camera is not activated. You need to manually download the firmware and update it either through Windows/MAC client or through the NVR. And on some battery operated cams they have to push you the firmware. Btw which model do you have?



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