Issues with live stream on phone

[Al_619525227560965]

Good evening

Does anyone have issues with the streaming bit rate? Only on mobile device, one PC it's fine.
It's always running on a low bit rate, below 1000kbps which causes the stream to stutter and not run smooth.
I've already set the stream the maximum rate so there is no issue there.
Reception on the phone is fine, running at 300mpbs so there is no issue with data limitations. It should be streaming at full bit rate.


I'm getting really disappointed with these cameras and I'm seriously considering getting a refund. There are other issues but I'm addressing one at a time.

. Cheers

[Jedi2020_32727772450952]

@al_619525227560965

300Mbs is download speed. What matters is your upload speed from home. My cable download is 900Mbs but upload is only 25Mbs. It works fine on my 5G iphone streaming 4K Reolink cameras.

[Al_619525227560965]

@al_619525227560965

300Mbs is download speed. What matters is your upload speed from home. My cable download is 900Mbs but upload is only 25Mbs. It works fine on my 5G iphone streaming 4K Reolink cameras.

Upload speed is fine. Already tested, 47mbps.

[joseph_1979]

@al_619525227560965 There are not so many changes to forward to the client. Try to check the bit rate during the day. For the night time I think that's a good resolution. Can you let us know which camera you are using?

I have no issue to view my Reolink cameras from both my 4G and 5G smartphones. If there is an issue on the mobile packet core I would certainly fix it :). Please remember that from the camera side what is important is the upload speed and from the mobile side the download speed. As an example a 5MP camera may require a throughput between 12 and 15Mbps.