Please allow camera to record more time. 30 seconds is not enough.

[fluidnyc_222673570898123]

A delivery driver pulled in front of my house and he walked towards my front door. 30 second recording showed him pull up to my house with the truck and he got out of the truck. Recording stopped. It missed him walking to my front door. It then recorded him leaving my front door. There is a gap in the recordings. 30 seconds is not enough.

Please increase the recording time to at least 60 seconds or 120 seconds.

Thanks.

[Cynthia_124785627824270]

Thanks for your feedback.
I will submit this need to our R&D for assessment.
Hope it will be added in future.

[talkohavy_268030376235211]

fluidnyc is right!
30 seconds is not enough...
A recording of 5 minutes should also be available.
Please please please allow for it in the app!
It is a total deal breaker for me.....

Hope you'll read this
Thank you.

[Cynthia_124785627824270]

Hi, sorry for the inconvenience caused.
We will forward your feedback and suggestion to our R&D department to see if we can make this change in the near future.
Thanks for your understanding!

[z0mbie_262929972969680]

I agree with fluidnyc and talkohavy that we should be allowed to extend, potentially up to 5 minutes of recording time for the cameras. I personally have the RLC-410W, RLC-511W, E1 Zoom, C1 Pros and Lumos models that could all benefit from this.

I also came here to point out that sometimes the cameras DO record for longer than 30 seconds... Scrolling through my RLC-511W, I see videos that are shorter than 30 seconds, and longer: 47, 57, 50.. and on my RLC-410W I have one that is 1 minute and 26 seconds long...

So in point fluidnyc and talkohavy, I think whatever algorithm Reolink is using to 'detect' motion on these cameras will allow it to continue recording if that aglorithm's criteria is met and it still thinks motion is occurring. I'd love to see more documentation on this maybe but as a quick user fix, allowing us to extend the recording time post trigger would be awesome..

That doesn't explain the recordings on my RLC-410W that are only 9 or 11 seconds long... I just updated to the lastest firmware last night. so maybe there is a fix in there

[chrismc2001_300133758136511]

I can only get mine to record to App for 8 seconds!

[ELLLGroup_211341858595015]

Hi, I wanted to know if this is now been added? We record our gate which work beaustilly but I would like to extend by 30sec to see if there is any tailgating. If this is not in as part of the software currently any suggestions on what I can do. Thanks.