Reolink cameras work fine from android app but all of a sudden from windows app wont connect?

[vtreola_151938036334734]

MY reolink cameras that i use to monitor my rentals all of a sudden wont come up when i run my windows reolink app. I can access them fine thru the android one but now when i go to connect via the windows app it just shows failed. nothing has changed for the cameras etc, and this was working fine up till a few days ago. Let me know if there is something to check or an update that might be needed for my windows app ?

thanks
Vinman

[joseph_1979]

@vtreola_151938036334734 Has there been any changes on your broadband at home? Maybe DNS was unable to resolve Reolink P2P servers IP. Can you restart the BB router? If you are a technical person you take note of the IP of the camera and through wireshark you shalll checkwhether there was any request from your BB ip (pc) to the camera.

[vtreola_151938036334734]

@joseph-chircop_497308027822318
i installed the software on another pc at my house and added the cameras back in and it works from that PC, but not from my original one anymore ? so not sure what is blocking it. I guess i can uninstall it and try to reinstall maybe, or is something on PC blocking it, not sure how to find out