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    windows client - make clear the default view in multi-view

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    • bp787_46270538891
      bp787 last edited by

      When using the windows client 8.8, in the multi-cam view, the stream choice always defaults to fluent. It would be nice to be able to view in clear or at least standard like the older client (which stopped working 😞 ) And yes, I know that in single view I can default it to clear.

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        • Reolink Fiona
          Reolink Fiona @bp787 last edited by

          We have improved it in the latest client version:8.8.2.(Check at download center.) The default steam is Fluent. If you change it to Clear. Next time it will automatically display the Clear stream.

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          • joseph_1979
            Joseph Global Moderator @bp787 last edited by

            @bp787_46270538891 Same for 8.10beta if you want to test it out.

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            • user_766032062857466_766032062857466
              HOFF9000 @Joseph last edited by

              @joseph_1979

              Did this feature ever make it into the full release versions of the Windows client?

              I don't see Clear view available when live viewing more than 1 camera at a time.

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              • joseph_1979
                Joseph Global Moderator @HOFF9000 last edited by

                @user_766032062857466_766032062857466 No. Only individual cameras. Maybe this is to limit the bandwidth used when connecting in multiview from an external network. But for local network they should allow the clear mode for all the cameras.

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                • user_766032062857466_766032062857466
                  HOFF9000 @Joseph last edited by

                  @joseph_1979 It would be nice if they could give us a reason why it isn't allowed. Network bandwidth is very minimal with 3 or 4 cameras. Has anyone opened a ticket to get this issue resolved or to receive an answer from Reolink engineers?

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                  • joseph_1979
                    Joseph Global Moderator @HOFF9000 last edited by

                    @user_766032062857466_766032062857466 You may proceed to submit your request on support(@)reolink(dot)com

                    I mainly use the Android client as I am mostly away.

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