Discharged Reolink Argus PT Black 5GHz/2.4GHz WiFi camera lost configuration

[frav]

Hi Community,

If a Reolink Argus PT Black 5GHz/2.4GHz WiFi camera unfortunately gets fully discharged. Is it then by design and an expected behavior that it looses it´s configuration and starts over with the welcome message " Welcome to Reolink. Please install the Reolink App and scan the QR-code on the camera "?

[Reolink Fiona]

Normally it will not lose the configuration except that you have reset it. Please kindly report this issue to our support team and they will further check it and give you a solution.