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    Unable to link Flood light to Duo 2 PoE

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    • e gomes_134806837567673
      e gomes last edited by e gomes_134806837567673

      Re: Disable network blue blink light

      How to link the Flood light to Duo 2 PoE Camera? I try to follow instrucitons from https://support.reolink.com/hc/en-us/articles/10918544226585 but somehow even having the most recent Reolink App on my Android device, the screens look different from the ones in mentioned Support article.

      It is not working from whatever side I try to do it, from camera and from flood light the options are simply not there.

      I have a RLN16-410 with a Duo 2 PoE and a Floodlight. for the NVR and the Camera I checked multiple times that I have the newst Firmware, on Android App I have the newest app, but still not able to link Camra to flood light.

      Any help is appreciated.

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        • e gomes_134806837567673
          e gomes @e gomes last edited by

          @e-gomes_134806837567673

          I've been playing arround and got ir running. BUT: It only works when Camera and floodlight are connected to my own PoE Switch, not if tehy are connected to the NVR.

          After reading this: https://support.reolink.com/hc/en-us/articles/10906271215257-Which-NVR-Supports-Reolink-IoT-Devices I guess the NVR is not able to communicate with the flood light because it has a wrong Hardware version N6MB01.

          My question now is if it is possible to update the hardware veriosn, but I fear this is not possible. Can comeone confirm?

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          • joseph chircop_497308027822318
            joseph_chircop Global Moderator @e gomes last edited by

            @e-gomes_134806837567673 You need to take it up with Reolink support. Email them and within 2 days they will reply.

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