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    • Stage TN_592743857528882
      Stage TN last edited by

      Recently unable to connect to my Go PT Plus LTE devices using client (8.8.2 or 8.8.4) on Windows 11. It was working a week or so ago, so this is a new issue. Connections through Android App still work and also had a friend use latest client 8.8.4 on windows 10 with no issues. My guess is a new Windows update that isn't allowing proper authentication with the devices. Any troubleshooting ideas or recent Windows updates I should uninstall?

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      • user_664102738698306_664102738698306
        user_664102738698306 last edited by user_664102738698306_664102738698306

        I have no idea about this.

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        • Reolink Fiona
          Reolink Fiona Administrators last edited by

          Hi, there. Please kindly disable the hardware decoding and stretch mode to try.

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