I just upgraded to a new

[user_666755818377270_666755818377270]

I just upgraded to a new laptop running windows version 11 (with all latest updates). My older Windows 10 laptop still can run version 8.81 without any problems... When I installed reolink client sotware 8.8.1 onto a brand new samsung galaxy laptop running windows 11 (with all the latest windows updates). The program initially runs and allows me to register a camera with a UID and password. However once it begins streaming the video data the applications window goes blank (dark grey) and then nothing! The only way out is to end program. I can continue for now to use my OLD laptop for now but it is apparent that there is a problem with the latest windows client on windows 11.

Please advise
Thanks for your help
Paul

[joseph_1979]

@user_666755818377270_666755818377270 Go to client main menu...upper right hand side...and disable hardware acceleration.

If you are unable to run the client then I let you know what setting to change.

Note that the most recent Win client version is 8.8.4. You can download it from Reolink download center.