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    • user_667689796698239_667689796698239
      user_667689796698239 last edited by

      Hello,
      I am new here but I can't understand why I am facing that issue I am recently unable to connect to my Go PT Plus LTE devices using on Windows 11. It was working a week or so ago, so this is a new issue. Connections through Android App still work and also had a friend use latest on windows 10 with no issues. My guess is a new Windows update that isn't allowing proper authentication with the devices. Any troubleshooting ideas or recent Windows updates I should uninstall?

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        • big_ted
          tedmanr Global Moderator @user_667689796698239 last edited by

          @user_667689796698239_667689796698239
          First thing would be to disable hardware decoding in the client. Hopefully that fixes it.

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        • user_664102738698306_664102738698306
          user_664102738698306 last edited by user_664102738698306_664102738698306

          Thank you for sharing the Info.

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