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Reolink will not connect to Google Home, or Alexa

Discussion About Products

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Chris last edited by

Both the Google home and Amazon Alexa connection went down on the same day. I also got a notification that there was a new login and it wasn't me. Have they been hacked? My password is a 23 character password that wouldn't be easy to crack.
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Reolink Fiona @Chris last edited by

@christhompson-ncpss_445537541832849 Hi there, thank you for your feedback. Because it is not a vast disconnection. Our engineer would like to know more about the issue. Would you mind send your camera info to the support team for further check? You can submit a request here, Submit a request – Reolink Support.

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