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Doorbell Restarting Continuously

Discussion About Products

user_658824716533794 last edited by

My doorbell has suddenly begun to restart itself every 45-60 seconds now, making it essentially unusable. This seems to have started happening about a day after I upgraded to the latest firmware (1859_23030900). Any ideas how to fix this or logs I can somehow provide or look at?
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user_658824716533794 @user_658824716533794 last edited by

@user_658824716533794_658824716533794 Now I am seeing discussions that the Doorbell is no longer in the Download Center and can confirm that. Has this firmware been pulled? Have I just bricked my Doorbell? What is going on Reolink?

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Joseph Global Moderator @user_658824716533794 last edited by joseph_1979

@user_658824716533794_658824716533794 It seems so. Maybe they have discovered a major bug when using specific function. I have upgraded mine too and haven't encountered any issue. Do you have the previous version (1459)? If so try to apply it. I normally keep all the firmware on my notebook.

If you don't then I suggest you to restore it. Press the reset b**ton (only for Doorbell WiFi) to restore your camera to factory default settings. You should reinitialize the doorbell.

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