No connection after firmware upgrade

[dukekern]

After latest firmware upgrade, I can't connect remotely via my phone or the client on my laptop. I could connect via the laptop when onsite but nothing remotely. It's a RLN16-410. I've restarted the modem, router and the device itself but to no avail. Any ideas?

[joseph_1979]

@dukekernEither a DHCP problem or the UID is not enabled. Check the UID first in the INFO menu.

Check also Sync NTP to see if it’s successful. On the NVR monitor, go to Network>Advanced, then click NTP Settings. Click Synchronize to sync the NVR date and time to a remote NTP server immediately (hope you didn't change the default one....if not there use pool(dot)ntp(dot)org and port 123). If it’s unsuccessful, that means the NVR isn’t connected to the internet.

Replace (dot) with .