Login and rtsp issues after resetting and deleting the app a few times

[user_686288253579422_686288253579422]

Hello,

I a*sumed that the Argus Eco for streaming to the local network uses the rtsp protocol and I could access the video, that was the main reason to buy it.
I used the following syntax rtsp://user id:pa*sword @ ip address:554/h264Preview_01_main to capture the video ( python opencv ) but no use.

user id I used the UID, also device name, email address
pa*sword I used the app pa*sword
ip address used the ip in the network settings list, port name and the rest from internet

I also tried to set up the client app on the windows pc it is ok until I have to enter My Device and pa*sword I tried the same options as for the protocol but it keeps giving the message username or pa*sword incorrect.

I reset the camera a few times and it seems I can choose the older version with other email address username and pa*sword too.

I deleted the app from my phone and downloaded again but it keeps the old information too.

This should create errors I a*sume so what to do now ?

Regards

[joseph_1979]

@user_686288253579422_686288253579422 To the best of my knowledge, none of the battery-operated Reolink cameras supports the ONVIF/RTSP and CGI.

As for the bolded parameters, these are the credentials to log on the camera and if the camera and device receiving the media is on the same private network then you should have the private IP a*signed to the camera. Otherwise you need the public IP and the you need to do port forwarding on the router.

[user_686288253579422_686288253579422]

@joseph-chircop_497308027822318

Thank you for your answer Joseph. Next question would be than what protocol does the Argus Eco support ?

Which of your other outdoor cameras does support rtsp.

To be able to use the camera properly it would be better to reset everything I a*sume since it worked well a few days ago, how to do so on my ios phone ?

Regards Peter