Navigation

    Home
    All Categories
    • KEEN Trail Camera
    • Top #ReolinkCaptures Awards
    • Announcements and News
    • Wishlist
    • #ReolinkTrial
    • Discussion About Products
    • Reolink Captures
    • Reolink Client & APP
    #ReolinkTrial
    Reolink Captures
    Log in to post
    Guest
    • Guest
    • Register
    • Login

    Learn More

    Reolink updates Learn More

    Meet Reolink at IFA 2024! Learn More

    Reolink Q&A Learn More

    Reolink RLC-511w Camera lose connection

    Discussion About Products
    2
    2
    178
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • a ricardo marques_439495932678322
      Ricmar last edited by

      Hi, for a couple a months, i´m having trouble with my reolink camera. The camara loses connection with the router, after a time; it keeps recording but i cannot access it via app. I have to unplug the rj45 cable, wait a moment and than connect it again. I know the camara has wireless but where it sits, the signal is not strong, so i connect it via cable. It worked fine since i bought it (in 2021), but for the last months it keeps disconnecting; so when i want to see anything on it, i have to disconnect and connect the cable, so it gain connection to the network.
      Thanks for the help in advance

      Reply Quote
      Share
      • Share this Post
      • Facebook
      • Twitter
      • copy the link
        Copied!
      0
        • joseph_1979
          Joseph Global Moderator @Ricmar last edited by joseph_1979

          @a-ricardo-marques_439495932678322 If it detects motion and keeps recording then the camera is working fine. Could it be that you have an issue with the BB router? Do you have another eth port on the router? If yes connect it to this port. I would also consider restarting the BB router. Or you may ask the ISP to monitor the line. Is this copper or fibre?

          Moreover email Reolink support to check whether you have the most recent stable firmware. Include your hw and fw versions of your cam.

          Reply Quote
          Share
          • Share this Post
          • Facebook
          • Twitter
          • copy the link
            Copied!
          0
          View 0 replies
        • First post
          Last post
        All Categories
        Announcements and News Reolink Client & APP Discussion About Products #ReolinkTrial Reolink Captures Wishlist KEEN Trail Camera
        Never miss Reolink hot deals, news, and updates tailored for you.

        Thanks for your subscription!

        Please enter a valid email address.

        Oops… Something went wrong. Please try again later.

        You are already subscribed to this email list. :)

        Submission failed. Please try again later.

        Reolink Store|Support|About Us|Privacy Policy|Terms and Conditions

        Copyright 2025 © Reolink All Rights Reserved.

        Welcome Back!

        Hi there! Join the Commnunity to get all the latest news, tips and more!

        Join Now