Reolink RLC-511w Camera lose connection

[a ricardo marques_439495932678322]

Hi, for a couple a months, i´m having trouble with my reolink camera. The camara loses connection with the router, after a time; it keeps recording but i cannot access it via app. I have to unplug the rj45 cable, wait a moment and than connect it again. I know the camara has wireless but where it sits, the signal is not strong, so i connect it via cable. It worked fine since i bought it (in 2021), but for the last months it keeps disconnecting; so when i want to see anything on it, i have to disconnect and connect the cable, so it gain connection to the network.
Thanks for the help in advance

[joseph_1979]

@a-ricardo-marques_439495932678322 If it detects motion and keeps recording then the camera is working fine. Could it be that you have an issue with the BB router? Do you have another eth port on the router? If yes connect it to this port. I would also consider restarting the BB router. Or you may ask the ISP to monitor the line. Is this copper or fibre?

Moreover email Reolink support to check whether you have the most recent stable firmware. Include your hw and fw versions of your cam.