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    RLC-823A 16x Autofocus works bad when full zoom

    Discussion About Products
    823a 16x autofocus ptz
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    • Janser Dienstleistungen GmbH_257000373518575
      Janser Dienstleistungen GmbH last edited by Janser Dienstleistungen GmbH_257000373518575

      Just tested the new RLC-823A 16x - unfortunately the Autofocus does not work properly when in full zoom.. It never finds the correct setting by itself but when doing it manual it is possible to set it correctly.

      In general on the RLC-823A and RLC-823A 16x: the autofocus works very slow and especially with the 16x version the focus setting should be saved with the preset position as well so that all is set when a preset is activated.

      Would be great if this could be optimized in next firmware version and please make the 16x firmware also available online.

      Firmware: v3.1.0.2040_23041423_v1.0.0.93

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        • kubansad_148792540770515
          kubansad @Janser Dienstleistungen GmbH last edited by

          I completely agree, there is also an autofocus problem with automatic day-night mode change and simultaneous camera movement, changing the camera position interrupts autofocus

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        • Janser Dienstleistungen GmbH_257000373518575
          Janser Dienstleistungen GmbH last edited by

          ...any answer or comment from @Reolink-Fiona or @Reolink-Frazer on this?
          I am still waiting for the RLC-823A 16x to be listed on the firmware download site.

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            • tom_498320825041125
              tom @Janser Dienstleistungen GmbH last edited by

              @janser-dienstleistungen-gmbh_257000373518575 a new firmware update just dropped.

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              • kubansad_148792540770515
                kubansad @tom last edited by

                I don't see the 16x update in the firmware list

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                • Janser Dienstleistungen GmbH_257000373518575
                  Janser Dienstleistungen GmbH @tom last edited by

                  @tom_498320825041125 where to find?

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                • user_657691325403182_657691325403182
                  user_657691325403182 last edited by

                  For what it's worth, My 16x will autofocus at full zoom, but fails when at partial zoom. I can also set focus manually, but the focus point is not consistent. For example. when I return to the Monitor Point, Autofocus fails. When I manually refocus, sometimes the setting that works is "966" and sometimes it's "978". I expected a little slop in the values, but that seems kind of large.

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