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    Cannot access via OBS

    Reolink Client & APP
    obs vlc rtsp rlc-810a error
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    • Ed_682671253913811
      Ed last edited by Ed_682671253913811

      Greetings:
      Attempting to use OBS so as to live stream to Rumble. Using the provided RTSP format as found on ReoLink site & supplying my credentials, not getting the camera (RLC-810A, 4k) to display there. Using the client app...no problem. I did attempt to use VLC (using same RTSP link) as a sanity check & do generate these errors as found in VLC log:

      live555 error: Failed to connect with rtsp://192.168.254.131:554/h265Preview_01_main
      main error: connection failed: Connection refused by peer
      satip error: Failed to connect to RTSP server 192.168.254.131:554
      main error: connection failed: Connection refused by peer
      access_realrtsp error: cannot connect to 192.168.254.131:554

      What is interesting on 1st error above, is that my credentials have been stripped-out...maybe that is a security feature for logging.

      Not sure how to proceed...been searching the Net but no joy in finding an answer. Please let me know if someone has run across this issue & solved it; thanks in advance for any & all advice/guidance.

      Ed in Tampa

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        • joseph_1979
          Joseph Global Moderator @Ed last edited by joseph_1979

          @ed_682671253913811 So the peer is receiving the RTSP request but refusing connectivity. Ensure you have the RTSP enable. Go to the PC Client>>Network settings>>Advanced>>Network Ports to enable the RTSP ports. Ensure you have the latest firmware installed. I would still email support to check whether you have the latest one. sometimes the ones shown in the download center are not the latest.

          Of course the credentials are never dumped in logs.

          Previously there was the possibility to see (netstat) which ports are open by exporting the diagnostic log but this has been removed.

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          • Ed_682671253913811
            Ed @Joseph last edited by Ed_682671253913811

            @joseph_1979 ...that was it! My RTSP port (554) was not enabled. The camera now streams via OBS in beautiful 4k presentation. You & your colleague Joan are the best (she responded with same advice in an email). BTW...it also streams in VLC now as well. Ready to Rumble...!

            You may want to update the ReoLink set-up videos/content to mention this very important point.

            Best regards...
            Ed in Tampa

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