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I upgraded to 8.10.4 and on playback I can not get the calendar to pop up to change the date of playback.Any suggestions?UPDATED:I had to install the earlier version support was great but we just couldn't get the new version to run right.Here is version 8.8.5https://home-cdn.reolink.us/files/client/electron-release/reolink_setup_8.8.5.exe
Ich habe das gleiche Problem mit der Version 8.10.4 neu Installieren und ausführen als Administrator löst das Problem leider nicht.
I reinstalled and still no luck getting the calendar to pop up on playback to change the date. Installed Java and still nothing. Ran as administrator still nothing.Very frustrated and may need to install the earlier version.But can not find the earlier version on Reolink site.
support answered said try to drag the camera to the center screen from the left, then drag it back to where it was in the dropdown on the left for the cameras, that worked, the calendar came up.Make sure the calendar button is blue. If you click on the calendar button it shades to gray, so make sure it is blue before dragging a camera to the center and dragging the center back to the camera areaWhat a pain but for now this may work for you also
I am having the same issue with 8.10.4 ... the calendar will not open to allow me to change the date. I am on Windows 10 Pro with Microsoft Visual C++ 2015-2019 Redistributable (x86) 14.23.27820 and 2015-2019 Redistributable (x64) 14.25.28508. Why does Reolink not inform us about which versions of MS software we need to allow client upgrades to function properly?
Support gave a link to older version I tried all their suggestions and even though the calendar worked after dragging a camera to the center then drag the center back to where the camera was, I found after doing that the live view did not display then. So back to 8.8.5 version.Here is the link if you are also unsuccessful with 8.10.4https://home-cdn.reolink.us/files/client/electron-release/reolink_setup_8.8.5.exe
Hi,yes - I have the same issue on both windows 10 and windows 11.have reverted to 8.8.5 which runs fine.Please can Reolink advise when there will be an update which fixes this issue.
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