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    Reolink RLC 811A Streaming Issues

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    • user_702445053329578_702445053329578
      Newbie_camera_guy last edited by

      Hi,

      I’m running Reolink RLC 811A IP Cam via POE and 256GB SD cards . I only use the iOS Reolink app to view live streams and to stream playback on my stored recordings .

      I seem to be having intermittent streaming issues with Clear settings ( I have everything set to the highest quality settings max bitrate 8192 ).In the morning the streams work absolutely fine on clear settings with perfect video and audio , but then around midday onwards I get video stuttering and skipping. When I then proceed download those footage it works perfectly fine .

      I’ve checked my ISP download speeds and they are running as normal (250 Megs downloadwith 24 Megs upload speed ). I only have like 2 other devices connected to this network (my other basic mobile phones ).

      So is this a Reolink server issue here or is this another issue, or is this is spotty WiFi issue ? Is it unrealistic for me to expect flawless streaming on clear setting with my current setup etc ?

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        • joseph_1979
          Joseph Global Moderator @Newbie_camera_guy last edited by joseph_1979

          @user_702445053329578_702445053329578 Issue can be the ISP bandwidth or the Radio Acceess network bandwidth (mobile which i do not think unless you are on 4G). I think the issue is your upload speed of 24Mbps. That's too low. 8MP camera may peak at 18Mbps. Recall that from camera side the upload bandwidth is important and from your smartphone the download speed. When you have the issue try to measure the UL speed either from pc or smartphone connected to your home network.

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          • user_702445053329578_702445053329578
            Newbie_camera_guy @Joseph last edited by

            @joseph_1979

            yes my upload speeds are averaging 24-25 megs but I’ll check again next time the issue occurs. Like I said previously it tends to happen randomly throughout the day . Sometimes I’ll have perfect clear steaming no issues , others it’ll be stuttering . I’ll monitor the upload speed .

            question - for a 4K camera what’s the recommended optimal upload speeds , especially for highest bit rate settings (8024 ) ?

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