Navigation

    Home
    All Categories
    • KEEN Trail Camera
    • Top #ReolinkCaptures Awards
    • Announcements and News
    • Wishlist
    • #ReolinkTrial
    • Discussion About Products
    • Reolink Captures
    • Reolink Client & APP
    #ReolinkTrial
    Reolink Captures
    Log in to post
    Guest
    • Guest
    • Register
    • Login

    Learn More

    Reolink updates Learn More

    Meet Reolink at IFA 2024! Learn More

    Reolink Q&A Learn More

    Memory Leak in v8.10.4

    Reolink Client & APP
    6
    10
    1405
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • user_646203682046022_646203682046022
      user_646203682046022 last edited by

      I recently upgraded to v8.10.4, and the the Client software appears to have a fast memory leak.
      I am viewing 13 cameras in the application on the screen on my PC, and in 1-2 hours of running, the application consumes ~50 GB of RAM (yes 50 GB).
      The machine that runs this application is fairly robust, Windows 10 Pro, Version 22H2 (I9-9900, 64GB RAM, dual GPUs, etc...).

      I upgraded from Client v7.2.2.3 to v8.10.4, as the older version of the client stopped working when I installed the latest firmware with my NVR (RLN16-410, hardware H3MB18, firmware v3.3.0.226_23031645).

      The old Client v7.2.2.3 did not appear to have any noticeable issues with memory consumption growing, but no longer displays video streams from cameras with the newer firmware on the NVR.

      Has anyone else seen issues with the client while running v8.x.x and memory consumption continuing to increase?


      Reply Quote
      Share
      • Share this Post
      • Facebook
      • Twitter
      • copy the link
        Copied!
      0
        • Robert Hammond_315369854550200
          Robert Hammond @user_646203682046022 last edited by

          @user_646203682046022_646203682046022 I have tried to mimic this behaviour with my laptop because it also has Intel UHD GPU 0 and Nvidia Quadro GPU 1.

          I have tried running with the four video option combinations of GPU 0, GPU 1 both with and without Hardware Decoding First.
          I think your setup is similar to mine with video running through the Nvidia Quadro with Hardware Decoding First, a good choice to allow the better video chip to take the load away from the CPU.

          And on my machine there does not appear to be a memory leak. Note that I connect directly to four cameras and not through an NVR.
          Also I have the latest Nvidia drivers installed.

          Reply Quote
          Share
          • Share this Post
          • Facebook
          • Twitter
          • copy the link
            Copied!
          0
          • joseph_1979
            Joseph Global Moderator @user_646203682046022 last edited by joseph_1979

            @user_646203682046022_646203682046022 Please run the service 'resmon' (To open the Run dialogue, press Windows+R, then type 'resmon' and click OK) and check the commit memory of the Reolink processes (you should find 6 reolink processes). Select "Commit (KB)," which will reorder it so that the activities that use the most memory are at the top. Can you paste it here?. I would take it up with Reolink support to delve through it. I didn't encounter such a high usage of mem on any of the Reolink processes and I left all 6 cameras in live view for 4 hours.






            Reply Quote
            Share
            • Share this Post
            • Facebook
            • Twitter
            • copy the link
              Copied!
            0
            View 5 replies
          • user_749968963318003_749968963318003
            user_749968963318003 last edited by

            Seeing the same issue v8.12.1 memory just grows and grows

            undefined

            Reply Quote
            Share
            • Share this Post
            • Facebook
            • Twitter
            • copy the link
              Copied!
            0
              • joseph_1979
                Joseph Global Moderator @user_749968963318003 last edited by

                @user_749968963318003_749968963318003 Kindly report it to Reolink support on https://support.reolink.com/requests/.

                Reply Quote
                Share
                • Share this Post
                • Facebook
                • Twitter
                • copy the link
                  Copied!
                0
                View 0 replies
              • First post
                Last post
              All Categories
              Announcements and News Reolink Client & APP Discussion About Products #ReolinkTrial Reolink Captures Wishlist KEEN Trail Camera
              Never miss Reolink hot deals, news, and updates tailored for you.

              Thanks for your subscription!

              Please enter a valid email address.

              Oops… Something went wrong. Please try again later.

              You are already subscribed to this email list. :)

              Submission failed. Please try again later.

              Reolink Store|Support|About Us|Privacy Policy|Terms and Conditions

              Copyright 2025 © Reolink All Rights Reserved.

              Welcome Back!

              Hi there! Join the Commnunity to get all the latest news, tips and more!

              Join Now