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    RLC-542WA can't connect to ftp server

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    • user_703793344291048_703793344291048
      DonArthuro last edited by

      Hi
      The RLC-542WA camera is unable to connect to the ftp server after a firmware update. On the DUO2WIFI camera the connection is established. When can you expect a firmware update for the 542WA?

      <12-06-2023 08:03:28> FTP Session 11325 172.16.0.117 [Response] 220-FileZilla Server 1.7.2
      <12-06-2023 08:03:28> FTP Session 11325 172.16.0.117 [Command] AUTH TLS
      <12-06-2023 08:03:28> FTP Session 11325 172.16.0.117 [Response] 234 Using authentication type TLS.
      <12-06-2023 08:03:28> FTP Session 11325 172.16.0.117 [Error] GnuTLS error -87: No supported cipher suites have been found.
      <12-06-2023 08:03:28> FTP Session 11325 172.16.0.117 [Error] Control channel closed with error from source 0. Reason: ECONNABORTED - Connection aborted.

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        • joseph_1979
          Joseph Global Moderator @DonArthuro last edited by joseph_1979

          @user_703793344291048_703793344291048 I think there is an issue on Filezilla sever when using FTPS (explicit). Try if it works on Cerberus ftp server (free).

          Try this

          1.(A) Shut down the service part of zFTPServer.
          2.(A) Open Settings.ini in the zFTPServer directory
          3. Go to the [FTPS Ciphers] line. Below are the ciphers zFTP offers for negotiation.
          4. Go to the end of the line listing the ciphers, and before the terminal double-quote, add:

          [FTPS Ciphers]
          "<List of other ciphers>,DHE-RSA-AES256-SHA,DHE-RSA-CAMELLIA256-SHA,DHE-RSA-AES128-SHA,DHE-RSA-CAMELLIA128-SHA"

          5. (A) Save the file.
          6. (A) Start the service again.

          (A) means administrative privileges required.

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          • user_703793344291048_703793344291048
            DonArthuro @Joseph last edited by

            @joseph_1979 No it doesn't work. The camera immediately tries to connect over FTPS, even though I have "FTPS only" turned off in the settings. The duo2wifi camera had the same problem out of the box, but a firmware update helped. Unfortunately the 542wa worked normally out of the box connecting over ftp, but after the update it tries to connect over ftps and that doesn't work. If this has been fixed on the duo2wifi then hopefully the 542wa will be fixed too. Only when will it be fixed?

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          • user_703793344291048_703793344291048
            DonArthuro last edited by

            Hello again
            I managed to find a solution. The default certificate in the FileZilla server does not support DHE-RSA, only ECDHE-RSA. Therefore you have to create your own certificate. I downloaded OpenSLL and generated the key and certificate and imported it into the server. Now both cameras connect to the server without any problems.

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