Navigation

    Home
    All Categories
    • KEEN Trail Camera
    • Announcements and News
    • Wishlist
    • #ReolinkTrial
    • Discussion About Products
    • Reolink Captures
    • Reolink Client & APP
    #ReolinkTrial
    Reolink Captures
    Log in to post
    Guest
    • Guest
    • Register
    • Login

    Learn More

    Product Roadmap: What's Coming Next Learn More

    How ColorX Technology Turn Night into Day Learn More

    Reolink App v4.41 Released Learn More

    C1-Pro not booting.

    #ReolinkTrial
    2
    2
    49
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • avtsuk_301059846402187
      avtsuk last edited by

      Hello.Our client has a number of the C1 Pro cameras. reolink have refused to replace these under warranty even though they failed withing a few months of each other and well within the 1 year.

      enough about that, the client has pa*sed the box of cameras to us and we're looking at them. We've hooked up to the diagnostics port and can see that during boot, the /etc part*tion is corrupted.

      We can replace the nand flash but require a dump of the chip, in every case the config part*tion is in tact so the device identiy , UID etc can be put back.

      Has anyone got a dump of the nand or a complete firmware BIN that includes the uboot part*tion too ?

      shame a good product is so badly supported here in the UK and the warranty seems to mean nothing.

      thanks.

      Reply Quote
      Share
      • Share this Post
      • Facebook
      • Twitter
      • copy the link
        Copied!
      0
        • joseph_1979
          Joseph Global Moderator @avtsuk last edited by joseph_1979

          @avtsuk_301059846402187 If they are still under warranty and the fault is a corrupted folder then they should be replaced. Perhaps you pay the shipment. Take it up with the main support center and emailed them at support(at)reolink(dot)com. Replace (at) with @ an (dot) with . as we cannot insert links/emails in this site.

          There is no consumer protection in the UK?

          Reply Quote
          Share
          • Share this Post
          • Facebook
          • Twitter
          • copy the link
            Copied!
          0
          View 0 replies
        • First post
          Last post
        All Categories
        Announcements and News Reolink Client & APP Discussion About Products #ReolinkTrial Reolink Captures Wishlist KEEN Trail Camera
        Never miss Reolink hot deals, news, and updates tailored for you.

        Thanks for your subscription!

        Please enter a valid email address.

        Oops… Something went wrong. Please try again later.

        You are already subscribed to this email list. :)

        Submission failed. Please try again later.

        Reolink Store|Support|About Us|Privacy Policy|Terms and Conditions

        Copyright 2023 © Reolink All Rights Reserved.

        Welcome Back!

        Hi there! Join the Commnunity to get all the latest news, tips and more!

        Join Now