Cloud storage unaccessable

[ella boo bella_396810348597438]

I’m just now trying to set up my Argus 2 cameras but have had them for some time. I’ve been paying for the Legacy cloud storage and have had it confirmed that I do have that plan. However, when I try to access or save a test clip i’m told I can’t because I don’t have an SD card installed. Very confused.

do clips have to be uploaded to the cloud manually? Im having a hard time trying to figure this out.

any help would be very much appreciated.

Ella

[rhines7468_676490865152479]

@ella-boo-bella_396810348597438 I paid for a a subscription (69.99) and when I try to access it, it is asking me to purchase a plan. I’m confused too!

[joseph_1979]

@ella-boo-bella_396810348597438 Storing to micro SD and cloud are totally independent. Check this link https://support.reolink.com/hc/en-us/articles/360009533274-Introduction-to-Cloud-Storage-and-SD-Card-Storage/

And follow this to bind cameras to existing cloud account https://support.reolink.com/hc/en-us/articles/360008584054-How-to-Bind-Reolink-Cameras-to-the-Existing-Cloud-Account/

After binding them go in front camera and watch the recorded clip on the cloud. Just ignore the test for the moment.