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    Why does the name of the video file (time) on the MicroSDXC card not correspond to the real time on the video?

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    • rollso_376624069636309
      rollso last edited by

      Why does the name of the video file (time) on the MicroSDXC card not correspond to the real time on the video?

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        • joseph_1979
          Joseph Global Moderator @rollso last edited by

          @rollso_376624069636309 Check that the camera has the correct timezone. Go to Advanced and then Date&Time. If incorrect synchronise it to your smartphone or set it through the Windows client.

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          • rollso_376624069636309
            rollso @Joseph last edited by

            @rollso_376624069636309 Check that the camera has the correct timezone. Go to Advanced and then Date&Time. If incorrect synchronise it to your smartphone or set it through the Windows client.

            The time on the smartphone is synchronized correctly. Time on Windows client is also correct (+2GMT plus DST time )
            I am not a beginner, I have been working with computers since 1990. For the last 10 years I have been working with IP cameras (installation for clients)

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            • rollso_376624069636309
              rollso @Joseph last edited by

              @joseph_1979

              Reolink E1 Zoom

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              • rollso_376624069636309
                rollso @Joseph last edited by

                @joseph_1979

                With the second camera Reolink Lumus - the same problem.
                The SD card also has the wrong time stamp. It is three hours behind.

                (For example the video has the correct time stamp (03:00), but the file name on the MicroSD card is three hours behind (00:00))

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                • joseph_1979
                  Joseph Global Moderator @rollso last edited by joseph_1979

                  @rollso_376624069636309 This means that the timestamp used in the filename is UTC. And the software will use the time zone to adjust the display accordingly to the offset .

                  If you have files before the last weekend of March then the difference shall be two hours. Can you please check?

                  However, if you download the file the camera program adds/subtracts the offset in the filename created. You may try this too.

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                  • rollso_376624069636309
                    rollso @Joseph last edited by

                    @joseph_1979
                    I don't have an archive for the last week of March. I suppose the filename on the MicroSD card should match the time on the video. To use the file name relative to UTC, I think it is not correct. I think the camera software stamps the file name incorrectly. This is a bug.

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                    • joseph_1979
                      Joseph Global Moderator last edited by joseph_1979

                      @joseph_1979 I just found a damaged SD and confirm what I stated that the timestamp in the file stored on the SD is in UTC format. I am 1 hour ahead of UTC (GMT). This is Linux which is designed to use UTC for its timing functions. I think they are using Linux Kernel 4.19......





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                    • joseph_1979
                      Joseph Global Moderator last edited by joseph_1979

                      @joseph_1979 I just found a damaged SD and confirm what I stated that the timestamp in the file stored on the SD is in UTC format. I am 1 hour ahead of UTC (GMT). This is Linux which is designed to use UTC for its timing functions. I think they are using Linux Kernel 4.19......





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