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RLC820A - reporting a person

Discussion About Products

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mcrae last edited by

Hi team!

two days in a row, my RLC-820A camera keeps reporting a person in the evening.
The day before yesterday and yesterday from about 21:30 (switching to night mode) it constantly shows the movement of a person.
The intensity of the notification is about 2-3 times per minute.
What can I do? Camera reset?
Other cameras show no problems.
well thank you
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Joseph Global Moderator @mcrae last edited by

@mcrae First check that you have the recent firmware. Just visit the Reolink Download Center. If the fw on the site is newer then download it and upgrade the camera. Moreover if you have the alarm delay, add 1 or 2 sec for person. This appears under alarm settings.

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mcrae @Joseph last edited by

@joseph_1979 I have the latest FW on the NVR as well as all the cameras - I'm still watching it.

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