Invalid Security Certificate

[jschulz_680169125388712]

How can I obtain a valid security certificate for my RLC-822A camera?

[Crimp On_62210811129]

I believe the answer is, "The customer cannot replace the SSL Certificate. Live with it."

Modern web browsers have created a "Catch 22" situation with regard to web site security.

• They demand that the SSL Certificate presented by the web site is registered with one of the certificate authorities.
• Specifically, they automatically reject any "self-signed" SSL certificate as being inherently not trustworthy.
• But, it is logically inconsistent for a manufacturer to include a valid SSL certificate in customer products, so they create a self-signed certificate instead. Reolink has a trusted SSL certificate for the Reolink web site. All those cameras are not Reolink. They are thousands of individual customers.

The customer is caught (Catch 22)

• Accessing the product (in this case a camera) using the unencrypted web interface (port 80) results in, "not secure" (i.e. http instead of https)
• Accessing the product using the encrypted web interface (port 443) results in "not trusted". Buried in the denial is a method to "go there anyway." Usually in tiny type.

After the first time, web browsers remember, "go there anyway".

This situation is really annoying.

[Christian]

You can now upload certificates yourself for the newer models with the latest firmware.
However, that presupposes that you know how to do it.
Even if Reolink installs a valid certificate on its own, it is only temporary.

[Crimp On_62210811129]

@christian So cool. Could you post a screen shot of this option?

[Christian]

@crimp-on_62210811129
I dont have a RLC-822.
I am only have a RLC-823WA, TrackMix and a E1-Zoom V2 and all of them has the ability to
upload an own certificate via WebGUI (only there) not the Client.

It looks like this here.

[jschulz_680169125388712]

I am trying to connect one of the cameras to an Avigilon server but get a communication error and a security warning with the device. the system finds and ID's the camera just fine. But says the video stream is unsecure and can't be encrypted as required. The installed certificate is invalid and just says Test.

[jschulz_680169125388712]

See Certificate

[jschulz_680169125388712]

The fact that Reolink refuses to provide valid credentials even upon asking, warrants suspicion as to the reasoning. Something I am very familiar with.

[Christian]

@jschulz_680169125388712

Are you sure you know how such certificates work at all?

How should the reolink deposit a certificate tailored to you?
You call up the camera via an IP and a corresponding certificate must exist for this.
Even if you use your own FQDN URL, there must be a certificate for it. Reolink cannot do that.

The certificate that is stored there is only intended for an HTTPS connection to be established at all.
The browser reports that it cannot be valid, because it is trying to check it with the CA it knows, but this cannot work.
All of this is completely normal behavior.

And as I said above, please use the WebGUI to see if you don't already find the function to upload your own certificate, as in the picture above.

[joseph_1979]

@christian Absolutely Correct. Only self signed certificate is used in HTTPS.