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    E1 Outdoor - Problems with new one

    Discussion About Products
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    • deneumos_530496798220528
      deneumos last edited by

      Hi community,

      I have two E1 outdoor.

      First one : One year old. No problem with this one.
      Config version : v3.0.0.0
      Firmware version : V3.0.0.748_21120806

      Second one : 2 days old. Have problem to read my recordings on SD card.
      Config version : v3.1.0.0
      Firmware version : v3.1.0.1643_22122400

      Both are connected on same wireless network and have the same signal amount.
      And even if I try with cable, problem is the same.

      Recording try to load but it is never played.

      I don't want to upgrade first one because it works.

      And we can't find older firware version for E1 outdoor on reolink website.

      Have someone the same problem?


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        • joseph_1979
          Joseph Global Moderator @deneumos last edited by

          @deneumos_530496798220528 I have both the E1 OD ( IPC_523SD8 / v3.1.0.1643_22122400) and the E1 OD Pro ( IPC_560SD88MP / v3.1.0.2099_23042210). I have no issue in reading the recorded clips.

          The issue is either the micro SD card or the bandwidth. Do you have any issue in watching live view in Clear mode?

          Go to playback and set the resolution to Fluent and try again. Moreover install the Windows client and try to watch the recorded videos. You can download the video. If you can't download from either Android and Windows client then most probably you have a faulty micro SD. Try to swap the SD with the other one?

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