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Problème installation mise à jour

Reolink Client & APP

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sdaney33 last edited by sdaney33_687568009457987

Sur un NVR RLN8-410 H3MB18, je souhaite faire la mise à jour de la v2.0.0.268_20042501 vers la dernière v3.3.0.226_23031644 afin de résoudre un problème d'installation de caméra. Le téléchargement se passe bien mais j'ai un bug lors de l'installation et le NVR se bloque. Je suis obligé de le redémarrer. LA mise à jour ne s'installe pas.
D'ou vient le problème ?
Merci par avance pour votre aide
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Lorenz @sdaney33 last edited by

@sdaney33_687568009457987 Hello there, thank you for the feedback. We may need more information to find and fix the issue. Please submit a request via the link below and our team will get back to you very soon.
https://support.reolink.com/hc/en-us/requests/new/

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