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    Mac software 8.8.5

    Discussion About Products
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    • Issom
      Issom last edited by

      I am running this on Catalina and Ventura and when download clips from the cut and download like picking a 5 hour block.. it goes though the whole download and gets to 99.99% and just stalls and then crashes

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      • user_725011407503597_725011407503597
        user_725011407503597 last edited by

        there are some possible solutions that you can try:

        • Make sure that your Mac software is updated to the latest version (8.8.5) and that your camera firmware is also up to date. You can check for updates on the Reolink website or app.

        • Try to download smaller segments of the video instead of a 5-hour block. You can use the cut and download feature to select the time range you want to download. You can also adjust the playback speed and quality to reduce the file size.

        • Try to use a different browser or device to access the Reolink web interface and download the clips dino game

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          • apktoly_696076469629626
            apktoly @user_725011407503597 last edited by

            Here are a few potential strategies you can consider:

            • Ensure that your Mac's operating system is running the latest version (8.8.5), and confirm that your camera's firmware is also current. You can verify and install updates from the Reolink website or app.

            • Instead of attempting to download a continuous 5-hour video, try retrieving smaller segments. Utilize the cut and download function to select specific time intervals for downloading. Additionally, you can modify the playback speed and video quality settings to decrease the overall file size.

            • Experiment with an alternative browser or device to access the Reolink web interface and acquire the video clips.

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