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    Problem with Reolink Windows Application (all version).

    Reolink Client & APP
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    • geopisteur_560746898723094
      geopisteur last edited by





      I have explained my problem to support for more than 3 weeks without return.

      I have 2 offices with 2 NVRs RNL8-410 (V2 and V3).
      If I open Reolink application on windows, I add the NVR 1 (local network) it works, I add the NVR 2 which is on another public network, it works (picture1). 

      I close the application, I open the application and I have two times the NVR1 (local) (picture 2).

      No problem with Android app.

      Where is the bug?

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        • joseph_1979
          Joseph Global Moderator @geopisteur last edited by joseph_1979

          @geopisteur_560746898723094 Just for a test. Delete the second copy of the local NVR and disable 'Add Devices Automatically' from the application menu (Upper right hand). Close the client and re-run it.

          If you connect the PC to the network where you have the second NVR, will the other NVR shows twice?

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          • geopisteur_560746898723094
            geopisteur @Joseph last edited by

            The option is already removed, the problem does not change.

            NVR1 local lan network, NVR2 public network, open Reolink on windows, add NVR 1 and NVR2, it's ok. close application and open it 2 time NVR1

            NVR2 local lan network, NVR1 public network, open Reolink on windows, add NVR 1 and NVR2, it's ok. close application and open it 2 time NVR2

            The remote NVR (public network) is overwritten by the local network NVR.

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