Trouble purchasing Cloud plan in USA

[janderson_258426641166504]

I purchased 5 Reolink Go cameras and am trying to purchase a cloud storage plan. However, I've tried to purchase a plan (I tried all plans to test it out but got the same result) on both the app and the webpage, but I keep getting a message that reads: "Sorry, this plan is not available."

Anyone else have trouble purchasing cloud storage in USA?

[whittney mcdonald_258749848543429]

I am having this same issue.

[Cynthia_124785627824270]

Hi there, our engineers have fixed the issue now, please go to the Cloud page to have a try again.