E1 Zoom, IR Lights disabled, but still visible

[user_735098055106699_735098055106699]

Hi,
i have an E1 Zoom behind an Window (IPC_515BSD6)
Infrared Light is turned off in the Menu.
But i still see dimmed Reflections of the Infrared LEDs. How can i turn it off completely?

[joseph_1979]

@user_735098055106699_735098055106699 You can't unless you mask it. You need to have an 850nm illumination outside which shall automatically be switched on when it gets dark.

[admin_534826144895134]

@user_735098055106699_735098055106699

Same here but only after the latest firmware update. SUCKS!!! Mine is in a dome housing. Come on Reolink you should have caught this before releasing it!

[jcavi7395_609879290392744]

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