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    "Enable Push Failed"

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    • robert_51663981158582
      robert last edited by

      I have an Argus 2. Everything seems to work fine except for the push notifications. I've triple checked my phone settings and the app settings to ensure notifications are enabled, and yet whenever I try to enable the "Push" option under the Basic Information for the device, it comes up with the "Enable Push Failed". Any idea what could be wrong?! It's driving me nuts!

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      • robert_51663981158582
        robert last edited by

        I've included screenshots of my settings as well.
        Screenshot_20180824-164757.png
        Screenshot_20180824-164708.png
        Screenshot_20180824-164802.png
        Screenshot_20180824-164611.png

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        • AnnaD_61350460248201
          AnnaD last edited by

          I have the exact same problem.
          After having to re-add the camera on the reolink app (in order to change the wifi details) the push notifications just won't work. I keep getting "push enable failed".
          Btw, I was able to enable the push feature before re-adding and setting up the camera again, so I'm kinda lost.
          Permissions are all there.
          Please please please any help?

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          • Carl_31331526639
            Carl last edited by

            Hi Anna D, thanks for your feedback and sorry for the inconvenience. Our push server got some issue today and it was fixed now. Could you please check it again? If the issue remains, please refer to support.reolink.com to contact us for a further checking.

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