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    Reolink RLC810A without UID

    Discussion About Products
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    • tomo5432_677809804653234
      tomo5432 last edited by

      Hi,

      I have an Reolink RLC810A camera which comes without UID (is made to work with a Reolink NVR).

      I would like to use this camera somewhere else where I do not have NVR, the problem is that push notifications are not working without UID and I need to use port forwarding or VPN to remotely connect to this RLC810A camera, this is very problematic for me.

      Is there any way to add a UID number for this camera? It looks like a software issue, I believe Reolink tech guys "could prepare" a firmware (to update/upgrade) for my camera what would write a new UID,
      Other way would be to return this camera to Amazon and get a new one with UID but I bought it over two years ago and Amazon will not allow me to do that,

      Any suggestions what I could do? I really like this camera but the last thing which I want is to buy a new one.

      Thanks!

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        • joseph_1979
          Joseph Global Moderator @tomo5432 last edited by

          @tomo5432_677809804653234 This is embedded in the hw and cannot be added through a firmware. It's unique for each camera.

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