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    Feature Request: Notifications for Offline Cameras

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    • Skeptouchous
      Raki last edited by

      I'm sure this has been asked for hundreds of times already, but I couldn't find it in the wishlist forum, so I'm adding it.

      I would like a notification for when a camera goes offline. I've seen this feature in other camera systems like EZVIZ, and it is really helpful.

      Thank you!

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        • joseph_1979
          Joseph Global Moderator @Raki last edited by

          @skeptouchous Please submit your request to Reolink support. I have forwarded this suggestion for quite a long time. I have asked that if the P2P servers fail to receive 10 consecutive packets (at intervals of 20s) then an email or push message notification shall be forwarded to the customer informing that the camera is no longer on-line. The more requests they have the higher the probability of being implemented. At the end it is their decision what to implement.

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          • Skeptouchous
            Raki @Joseph last edited by

            @joseph_1979 Thank you Joseph, I will go ahead and submit a request. Your method of determining whether or not a camera is offline seems reasonable as well, so I'll forward that too.

            Hopefully this will be implemented someday!

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            • Skeptouchous
              Raki @Raki last edited by

              @skeptouchous Still waiting for this functionality... It would be extremely helpful.

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              • joseph_1979
                Joseph Global Moderator @Raki last edited by

                @skeptouchous I fully agree. I didn't get any feedback from their support. They just told me request passed to engineers.

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                • ediaz_515011123880149
                  ediaz @Joseph last edited by

                  @joseph_1979 I request this capability too I have some workers that disable the cameras power off then.. 😞

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                  • joseph_1979
                    Joseph Global Moderator @ediaz last edited by

                    @ediaz_515011123880149 a year passed and didn't hear anything. Pity. We are dealing with security and so we need to have guarantee that camera is functioning.

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