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What format is the 410S FTP dump? The extension is .264 but it's not a video file and I suspect it is a proprietary format that only the Reolink client reads? Why dump this format and not mp4 like it sends in email?
What format is the 410S FTP dump? The extension is .264 but it’s not a video file and I suspect it is a proprietary format that only the Reolink client reads? Why dump this format and not mp4 like it sends in email?
Hello martoq,Thank you for reaching out to us. Right now our engineers are working on this project, you can export a MP4 video in the new version，we'll keep you updated once we release the new version.
Hi martoq,I had success using FFMPEG to convert the .264 file into an .avi file. If you install FFMPEG onto your drive, then running the following command line should convert it:C:/FFMPEG/bin/ffmpeg -f h264 -i ORIGINAL_FILE_FULL_PATH NEW_FILE_FULL_PATH.aviFor example if the video you want to convert is at C:/Users/..../originalName.264, that's what you would put in for ORIGINAL_FILE_FULL_PATH, and if you wanted to convert it to the same place, your final instruction would be:C:/FFMPEG/bin/ffmpeg -f h264 -i C:/Users/..../originalName.264 C:/Users/..../ConvertedName.aviNote that for slashes you need to use '/' instead of '\'. Let me know if this helps!
Hi Martoq,Reolink engineers are also working on MP4 recording files directly onto the PC. We will send notification to customers when this firmware and software go through test and published. Thanks.
While you're working on that, could you also please allow users to use a longer file path in the ftp field? Right now it is quite constrained... somewhere around 32 characters max
Dear Eric,Yes, the max length for FTP file path is 32 characters. It is the same as the password( max for 32)Currently there is no change for it. Thanks!
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