Recently purchased Reolink NVR system issues

[Kenny Wimberly_30391195553]

I just purchased a Reolink NVR and cameras from Amazon. I've set the whole system up and I absolutely love the cameras. However, there are a few things that could be deal breakers and would likely cause me to send this back to Amazon:

1. Fast forward/high speed playback is not available. Every other system I've researched and/or tried out has this feature.


2. Client constantly becomes unusable on mobile, Mac, and PC. With mobile, it constantly hangs. With PC and Mac, the live view shows white windows instead of live streaming.


3. No remote. Every system I've researched and/or tried out has a remote but this one.

I'm hoping to get some good answers back from Reolink other than "well this is like youtube". If I wanted to watch a movie of what I've recorded, that's fine. But, for a NVR I expect to be able to at least do a high speed viewing directly from the NVR. Exporting and converting files is not an acceptable solution. If I had that kind of time, I'd sit outside of my house and just watch for intruders while sitting on my bench.

I'm just guessing, but I don't think a perfunctory Reolink reply to this would grant a stellar review on Amazon, and would likely cause me to return the whole system. A comprehensive reply would be appreciated.

Thank you.
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